Fix It
Roger Connors and Tom Smith
Fix persistent problems at their source by making small, strategic changes to the systems that shape people’s actions and results.
17 min
Listen to the intro
What is Fix It about?
Fix It (2016) explains how individuals and organisations can create a healthier culture of accountability without relying on blame. It presents a practical process for receiving feedback, acknowledging problems, taking ownership, and following through on solutions.
Who should read Fix It?
- Managers who want accountability without a culture of blame
- Team leaders facing problems that keep coming back
- Anyone who struggles to accept feedback and take ownership



















