Powerful

Outline

Powerful (2017) shares the approach to building a high-performance culture that Patty McCord helped create at Netflix. She argues that companies should treat employees as capable adults, communicate openly about the business, encourage honest feedback, and hire people who fit what the company needs now and in the future. The book challenges many traditional human resources practices and offers practical alternatives.

• Treat employees as capable adults who can handle responsibility, rather than people who need constant rules and supervision.
• Share information about how the business is really doing, so people understand the goals they are working toward.
• Encourage honest feedback in both directions, because open communication is what keeps a high-performance culture healthy.
• Hire for what the company needs now and in the future, not only for the role as it exists today.
• Many traditional human resources practices get in the way of performance, and simpler, practical alternatives can replace them.

Patty McCord is an American business consultant and speaker who served as Chief Talent Officer at Netflix for fourteen years. She helped write the famous Netflix culture document, which has been read by millions of people and influenced workplace culture around the world. Powerful is her first book.