How Work Works

Outline

How Work Works (2023) examines the informal rules, hidden expectations, and workplace relationships that often influence professional success. It shows readers how to understand organisational culture, build useful networks, gain recognition for their contributions, and navigate systems that are not always explained openly.

• Workplaces run on informal rules and unspoken expectations that often shape professional success as much as formal job descriptions do.
• Understanding your organisation's culture helps you see how decisions are really made and what is quietly valued.
• Building useful networks, not just completing tasks, is part of how careers move forward.
• Doing good work is not enough on its own; you also need to gain recognition for your contributions.
• You can handle workplace politics and unwritten systems without giving up your authenticity.

Michelle King is an organisational culture expert, researcher, speaker, and author who studies how workplaces can become more effective and supportive. She has worked with international organisations and advises leaders and employees on culture, professional development, and the barriers that affect career progress.