Work Rules!

Outline

Work Rules! (2015) shares the ideas behind Google’s approach to hiring, managing, and developing people. Laszlo Bock explains how the company used data and experiments to find what really helps employees succeed, including hiring carefully, giving people freedom, rewarding fairly, and creating a culture of transparency. He shows how organisations of any size can apply these lessons.

• Google used data and experiments, not hunches, to learn what actually helps employees succeed.
• Hiring carefully is one of the most important ways a company builds a strong workforce.
• Giving people freedom at work is part of what helps them thrive.
• Rewarding people fairly and building a culture of transparency are central to Google's approach.
• Organisations of any size can apply these lessons, not only large companies.

Laszlo Bock is a Romanian-born American business executive and author who led Google’s People Operations, its human resources division, for about a decade. He later co-founded Humu, a company that uses science to improve workplaces. Work Rules! is his best-known book.