Get started

The Seven Tensions of Negotiation

Cash Nickerson

Master the competing forces in every negotiation to navigate conflict, build trust, and secure better outcomes with adaptability and emotional intelligence.

17 min6 Chapters
The Seven Tensions of Negotiation

Listen to the intro

1:25

Outline

What's it about?

The Seven Tensions of Negotiation (2024) presents negotiation as a process shaped by seven interconnected tensions involving relationships, power, outcomes, procedures, timing, representatives, and teams. Cash Nickerson explains how remaining calm and allowing pressure to work strategically can improve decisions. The book offers practical guidance for avoiding unnecessary conflict, managing difficult conversations, and achieving stronger agreements.

Key ideas

  • Negotiation is shaped by seven connected tensions: relationships, power, outcomes, procedures, timing, representatives, and teams.
  • Staying calm and letting pressure work strategically, rather than reacting to it, can lead to better decisions.
  • Many conflicts are unnecessary, and practical steps can help you avoid them before they start.
  • Difficult conversations can be managed with adaptability and emotional intelligence instead of avoidance.
  • Seeing each negotiation as a balance of competing forces helps you reach stronger agreements.

About the author

Cash Nickerson is an American attorney, business executive, entrepreneur, and negotiation specialist. His career has included senior leadership roles, corporate transactions, and advising organisations on complex decisions. Drawing on his experience in law and business, he teaches readers how to manage pressure, understand competing interests, and negotiate with greater discipline and awareness.

Questions people ask

What is The Seven Tensions of Negotiation about?

Cash Nickerson presents negotiation as a process shaped by seven interconnected tensions: relationships, power, outcomes, procedures, timing, representatives, and teams. The book shows how to balance them to reach better agreements.

Who should read The Seven Tensions of Negotiation?

It suits anyone who negotiates at work or in business, including managers and professionals who handle difficult conversations. It is also useful for readers who want to avoid unnecessary conflict and communicate with more confidence.

How long is the Durar summary of this book?

The Durar summary takes about 15 minutes to read or listen to. It covers the seven tensions and the book's practical guidance on staying calm and securing stronger outcomes.

You May Also Like

Work Clean

Dan Charnas

Bad Therapy

Abigail Shrier

What To Do When Machines Do Everything

Malcolm Frank, Paul Roehrig and Ben Pring

The Message

Ta-Nehisi Coates

Don't be Sad

Aaidh ibn Abdullah al-Qarni

Make Your Bed

William H. McRaven

More in Business & Career

The Algebra of Wealth

Scott Galloway

Future Fit

Andrea Clarke

The Black Swan

Nassim Nicholas Taleb

Never Split the Difference

Chris Voss and Tahl Raz

The New Corner Office

Laura Vanderkam

Boundary Boss

Terri Cole

Finding Clarity

Marc Lesser

Get the key ideas from the world's best books in about 15 minutes

Free account · One free summary every day