Rewired

Outline

Rewired (2023) is a practical guide to digital and AI transformation for large organisations. Drawing on McKinsey’s experience with hundreds of companies, Eric Lamarre, Kate Smaje and Rodney Zemmel explain the six key capabilities for success: a clear business-led roadmap, the right talent, a flexible operating model, modern technology, data that is easy to use, and effective adoption across the organisation.

• Digital and AI transformation in a large organisation needs a clear roadmap led by the business, not by the technology team alone.
• Success rests on six capabilities: roadmap, talent, operating model, technology, data and adoption across the organisation.
• Having the right talent is a core capability, not an afterthought, when an organisation sets out to transform.
• Data only creates value when people across the organisation can use it easily.
• A transformation only counts when adoption is effective and people throughout the organisation actually use the new tools and ways of working.

Eric Lamarre, Kate Smaje and Rodney Zemmel are senior partners at the global consulting firm McKinsey & Company, where they have led the firm’s work on digital transformation, technology, and analytics. They have advised leaders at many of the world’s largest organisations on how to use technology to improve performance. Rewired brings together their experience.